Privacy Policy

This Privacy Policy relates solely to the information collection and use practices of our website located at https://www.toytoise.kids and Toytoise.Kids's community services available through Toytoise.Kids's mobile app (“Community”) (collectively referred to as “Site” or “Website” or “Toytoise.Kids”). We recognize that many visitors and users of this Website are concerned about the information they provide to us, and how we treat that information. This Privacy Policy, which may be updated from time to time, has been developed to address those concerns.

BY ACCESSING OR USING OUR WEBSITE OR BY PROVIDING YOUR INFORMATION, YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

  1. Changes to Privacy Policy
    We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. The revisions in Privacy Policy will be effective immediately upon being posted on the Website. Therefore, you may wish to periodically review this page to make sure you have the latest version. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.
  2. Types of Information Collected and Uses of Collected Information
    We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
    • Personally Identifiable Information: This refers to information that identifies a specific End User. When you engage in certain activities on the Website, such as creating an account, ordering a product or service, submitting content and/or posting content in discussion forums, filling out a survey, posting a review, requesting information about our services, or applying for a job (collectively, "Identification Activities"), we may ask you to provide certain information about yourself. Providing this information is optional; however, if you choose to engage in an Identification Activity, we may ask for details such as your first and last name, photograph, mailing address (including PIN code), email address, telephone number, date of birth, age, and name of your child(ren). When you order products, we may also request your credit card number, expiration date, and authentication codes or related information. Some information is mandatory for certain activities, and failure to provide it may prevent participation in those activities.
  3. We use Personally Identifiable Information to provide products to you, enhance the Website’s operation, improve marketing and promotional efforts, analyze Website use, improve our product offerings, personalize your experience, and understand how our Users, as a group, use the services and resources provided on our Site. Additionally, we may use this information to run promotions, contests, surveys, or other Site features, and to send Users information they agreed to receive about topics we think will interest them. We may also respond to inquiries, questions, and/or other requests through your email address. Users may opt out of our mailing list at any time by following the unsubscribe instructions at the bottom of each email or by contacting us through the Site. Personally Identifiable Information may also be used to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements (including Website Terms of Use and this Privacy Policy), comply with applicable law, and cooperate with law enforcement activities.
    • Non-Personally Identifiable Information: This is information that does not identify a specific End User. It may include the URL of the website you visited before coming to our Website, the URL of the website you visit after leaving our Website, the type of browser you are using, and your IP address.
  4. We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities.
  5. Release of Personally Identifiable Information
    We do not sell, trade, rent, or share your Personally Identifiable Information with other parties, except as provided below: We may share your information with Authorized Third-Party Service Providers. These "Third-Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with these providers to deliver packages, send email, provide marketing assistance, offer search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. Further, we may share your Personally Identifiable Information internally within our group entities or with our business partners to provide you access to products or services offered by them. These entities may market to you unless you explicitly opt out.
    We may also disclose personal information if required by law or in the good faith belief that such disclosure is necessary to respond to legal processes, enforce our Terms or Privacy Policy, or protect the rights, property, or personal safety of our users or the general public.
  6. Release of Non-Personally Identifiable Information
    We may share Non-Personally Identifiable Information with Partners, Affiliates, and Advertisers. This information may be used for promotional purposes or as a representation of our audience demographics. Such data is collected on our behalf and owned by us.
  7. Updating Information
    You have the ability to access and edit your Personally Identifiable Information by logging into your account. We request you promptly update any changes.
  8. Data Tracking
    We use cookies, pixel tags, and web beacons to enhance your experience on our Website and to customize your interactions. You may modify your browser settings to decline cookies; however, some parts of the Website may not function properly if cookies are declined.
  9. Security of Information
    We adopt appropriate security measures to protect your Personally Identifiable Information. Sensitive information may be encrypted, and our servers are protected to ensure data safety. However, we cannot guarantee complete security over data transmission on the Internet, and you transmit information at your own risk.
  10. Privacy Policies of Third-Party Websites
    Our Privacy Policy does not cover third-party websites accessible through our Website. We encourage you to review the privacy practices of these external sites.
  11. Miscellaneous Privacy Issues
    • Children: Minors under 18 are not supposed to use the Website. If under 18, use our services only with the involvement of a parent or guardian.
    • Public Areas: Be aware that information you post publicly on our Website can be accessed and used by others.
  12. OPT-OUT of Further Usage of Personal Information
    If you wish to stop receiving marketing information or want us to delete your Personally Identifiable Information, please email us at support@toytoise.kids.
  13. Suspicious Communication
    Toytoise.Kids does not request payments or sensitive information through unrelated links. Report any suspicious communications to local authorities and contact us immediately.

For any questions or concerns, feel free to reach out to our customer support team at support@toytoise.kids